Does U-Haul Run Background Checks?

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A felon faces many challenges after being released from prison, the most significant of which is finding a job. When looking for work, a felon who has experience with moving and moving equipment might want to apply at U-Haul.

This blog post will cover whether or not U-Haul runs background checks.

  • What is Included in a Background Check?
  • U-Haul Application
  • U-Haul Background Check
  • Does U-Haul Run Background Checks for Rentals?
  • Can You Run a Background Check on Yourself?
  • Tips for Getting a Job at U-Haul

What is Included in a Background Check?

U-Haul, like many companies, reviews an applicant’s background to avoid hiring someone who doesn’t succeed after starting a job. This is considered to be a “bad hire,” which is someone who:

  • Doesn’t produce quality work
  • Has a negative attitude
  • Doesn’t work well with other employees
  • Doesn’t deal well with customers
  • Doesn’t have the skills they stated on an application
  • Has attendance problems
  • Is dishonest on the job

The last issue is the biggest challenge for felons. Their criminal history can be a problem even if they’re now committed to living an honest lifestyle.

An employer like U-Haul may view:

  • Credit reports
  • Driving records
  • Educational records
  • Criminal offenses

Background information helps an employer to determine a candidate’s:

  • Past mistakes
  • Character
  • Financial fitness

This allows an employer to identify hiring risks for the company.

The criminal record review of a background check includes examining criminal history files for any criminal offenses. This will reveal all convictions and non-convictions, including cases not prosecuted or ones dismissed.

Convictions can be reported with no time limit while a non-conviction will show up for seven years. A crime will not show up on a background check if a felon has his or her record expunged.

U-Haul Application

U-Haul is a company that provides people with what they need to move and store belongings. U-Haul was founded in 1945 and is a subsidiary of AMERCO Holdings. There are more than 15,000 U-Haul dealers in the United States. The minimum age for working at U-Haul is 18 years old.

The moving company employs more than 18,000 entry-level associates, managers, and corporate professionals. Employment at U-Haul includes working in rental centers and call centers as well as work-from-home rental and customer service opportunities.

U-Haul is family-oriented. They value team members and treat them like family. They also respect a work-life balance.

Positions typically available at U-Haul include:

  • Distribution
  • Driving
  • Retail
  • Sales
  • Customer service representative
  • Assistant general manager
  • Reservation manager
  • Storage manager

An applicant will begin by filling out a hiring form and will also need to submit a copy of a resume. Applications can be submitted online or in person at a local U-Haul center with candidates being contacted and screened over the phone.

Qualified applicants will be invited to a face-to-face interview. Job interviews are often conducted by a group of hiring managers, though one-on-one interviews are also done. An interview may be scheduled from three to five days after the initial application.

Questions focus on scheduling availability and may include questions like:

  • How would you handle an irate customer?
  • How does your previous experience qualify you for this position?
  • Tell us about yourself.
  • Why are you interested in U-Haul?
  • Tell us about your previous achievements.
  • Tell us about your expectations for this job.

After an interview, an applicant may have to complete an online math and geography test. Following this, those that management is interested in making an offer to will be asked to complete a criminal background check and a pre-employment drug screening.

Open availability and an interest in working multiple positions may increase chances for getting a job.  Most U-Haul positions involve direct interaction with customers. An applicant should be personable, friendly, and outgoing. The ability to adapt to a fast-paced job is also beneficial.

U-Haul Background Check

An applicant will have to undergo a background check and drug test before being accepted for an open position. U-Haul’s policy is not to discriminate against felons.

U-Haul does run a background check to protect itself, its employees, and its customers. The company policy is to consider any felony conviction on a case-by-case basis. Typically, U-Haul considers the amount of time since the conviction as well as the nature, severity, and relevance of the conviction.

A background check at U-Haul may vary from one location to another. This is because states have somewhat different laws about how long ago a background check can investigate.

A felon would have the best chance at getting a job at U-Haul by having his or her record expunged.

Does U-Haul Run Background Checks For Rentals?

Every rental vehicle company keeps a “Do Not Rent To” list. Typically, a person ends up on this list after an incident with a rental vehicle, although this can also be due to a poor driver history in other vehicles.

When renting a vehicle, a person is asked for his or her driver’s license, primarily for identity verification and to ensure that the license is valid.

Rental vehicle companies are not legally required to run driver record checks. There are two issues that will cause a driver to be rejected by every rental car company, including U-Haul:

  • Having a requirement on the driver’s license for an ignition interlock device due to repeat DUIs
  • Getting caught using a fake ID

U-Haul does not check customers’ driving records through the Department of Motor Vehicle databases.

Can You Run a Background Check on Yourself?

Doing a background check on him or herself before applying at U-Haul will allow a felon to know exactly what will be discovered when U-Haul does their review. A felon with any questions can contact an attorney. It’s essential to take action and not risk a chance on the results.

There are different kinds of personal background checks that a felon can run:

  • From the court in which he or she was charged
  • A credit report which helps determine how financially responsible an individual is
  • Driving records for any job involving driving
  • An educational report through the National Student Clearing House

For someone wanting to do a background check on themselves, there are places that can help.

Tips for Getting a Job at U-Haul

Suggestions for a felon to increase his or her chances to be hired at U-Haul are:

  • Be flexible and willing to work various hours
  • Have reliable references
  • Be ready to provide a current resume outlining job skills
  • Be honest about all personal information and history
  • Arrive early for an interview
  • Dress appropriately
  • Be polite and respectful
  • Be confident
  • Speak up clearly and show enthusiasm

A felon shouldn’t hide the fact that he or she has a felony conviction if it comes up. Instead, he or she should explain the facts about the conviction without being emotional.

It’s never a good idea to lie about one’s past on an application. This could result in not being considered for a job if U-Haul finds out about it. Instead, a felon should highlight skills and abilities that qualify him or her for the job, and emphasize them during the interview.

A felon needs to remember that he or she is not defined by his or her crime. We are not defined by our mistakes but in how we recover from them. The best opportunity for success in a new life begins with having support from family and friends.

What do you think about this blog post about whether U-Haul runs background checks? Have you or someone you know had U-Haul run a background check? What was that like and were they successful in being hired? Please tell us in the comments below.

About the author

After earning his MBA from Benedictine University, Ron was looking for a new challenge and stumbled on the idea of helping the formerly incarcerated.

Using what he learned, Ron developed this website as a free resource and has worked with his team​ to continue answering questions for those in need.

1 thought on “Does U-Haul Run Background Checks?”

  1. Quite frankly, this is the WRONG question. The entire county has turn into a mass hysteria induced, parnoid delusional, nosy bunch of busybodies that can’t mind their own business and afraid of being on the wrong end of litgation. Everybody these days runs background checks. They want to do a security clearance on you just to deliver pizzas, for crimeny’s sake. The PROPER questions is: Does ___ HIRE felons.


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